Frequently Asked Questions

Check our most frequently asked questions here. If you still need help then please contact us

Pricing

The minimum order is £13.99.

Delivery is free 🎉. 

Shipping

We currently deliver (for free!) to:

NORTH LONDON: N4, N5, N8, N15, N16, and N17.

EAST LONDON: E5, E8, and E9.

We deliver:

Monday to Friday between 9am to 6pm

Sunday between 10am to 3pm

Saturday we are closed 😇

If you are not in when we deliver we will leave your order on your doorstep or if you've left us a note or instructions with a specific safe place then we'll leave it there. 

You can order up until 11pm for next day delivery.

Currently we don't have the facilities to allow collection of orders or to do same day delivery but we are looking into this as a possibility in the future. 

Your order

If we are unable to source an item we will substitute it with something as similar as possible, deliver it next day, or issue a refund. 

You can make changes to your order after you've placed it. On your order confirmation email should be a 'Edit Order' button that will allow you to do so. It cancels your order allowing you to make changes to it.

Sometimes we give a free item as a gift. Our packers should write on your order sheet that the item is free, but sometimes the silly billys forget.